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Index:Wine Forum: Buying wines in Internet e-commerce sites  New Post
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jimmy
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08/03/2004 11:18:27 AM GMT
Quote  Posted: 09/20/2004 6:06:20 PM GMT Next MessageTop of Page
I was considering the idea of buying some bottles of wine by ordering them in an internet e-commerce web site. Do you have any experience with that? Would you suggest me buying wine this way?
I am concerned on the fact bottles can be received broken and, worst of all, in case a bottle smells corky or it is faulty, what will I do? Will the retailer replace the bottle?
As you may see, I am very sceptic about on this regard, maybe I am wrong, so I am asking your opinion.
wineguy
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08/02/2004 8:57:04 PM GMT
Quote  Posted: 09/21/2004 6:06:40 PM GMT Previous MessageNext MessageTop of Page
I have bought some bottles of wine on the internet and I was happy with that. Sharp service and in particular, wine delivered at your address. I think you should know the wines in advance because you have no choice to taste the wine before you buy it. This is something you can sometimes do in very few regular wine shops and of course in no e-commerce web site.
I have no idea what you should do in case the wine is faulty or smells corky, it did not just happen in my case. I guess you can return the bottle to them but I have no idea about how you can do that.
Steve
cathy
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08/04/2004 7:16:28 AM GMT
Quote  Posted: 09/23/2004 6:23:55 PM GMT Previous MessageNext MessageTop of Page
I have no experience about this. Although I was tempted so many times to buy wine on the internet, I have never done that. I think I would do that in case I would find a wine I like or I am interested in. I am lucky my favorite wine shop in town has almost every wine I like!
Cathy
jc
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08/06/2004 5:14:48 AM GMT
Quote  Posted: 09/30/2004 4:03:36 AM GMT Previous MessageNext MessageTop of Page
I have not bought wines over the internet but if the retailer is a reputable one, I don't see why not. Of course the downside is that more often than not, you would only select the wines you know. There is no salesperson to recommend or advise you on the wines available and so on.

There should be purchase policy which states what happens when something go wrong. The normal rights of a shopper (like if you go to a physical shop) will still apply. Check with the retailer and their policies.

For me, I would worry more about the security of the payment side. If that is secure, I would buy over the internet. Having said that, I love the wine shop, the smell and talking with the sales people. In that sense, I prefer shopping at the physical location.

Cheers.
jimmy
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08/03/2004 11:18:27 AM GMT
Quote  Posted: 10/12/2004 5:51:18 PM GMT Previous MessageNext MessageTop of Page
jc wrote:
I have not bought wines over the internet but if the retailer is a reputable one, I don't see why not. Of course the downside is that more often than not, you would only select the wines you know. There is no salesperson to recommend or advise you on the wines available and so on.

There should be purchase policy which states what happens when something go wrong. The normal rights of a shopper (like if you go to a physical shop) will still apply. Check with the retailer and their policies.

For me, I would worry more about the security of the payment side. If that is secure, I would buy over the internet. Having said that, I love the wine shop, the smell and talking with the sales people. In that sense, I prefer shopping at the physical location.

Cheers.

I may agree with you about the "physical" part of the shopping, but after all there are many internet wine shops out there that have plenty of information of their pages. The wines are usually well explained with details that should help you in buying a wine. Maybe you are right when you say you would end up buying the wines you know only. But what if the prices are convenient and low?
What concerns me the most is what happens in case something goes wrong such as a corked wine and I have no idea about return policies and, more important, who is going to pay the shipment for returning the faulty wine to the internet shop?
cathy
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08/04/2004 7:16:28 AM GMT
Quote  Posted: 10/14/2004 4:48:33 PM GMT Previous MessageNext MessageTop of Page
jimmy wrote:
I may agree with you about the "physical" part of the shopping, but after all there are many internet wine shops out there that have plenty of information of their pages. The wines are usually well explained with details that should help you in buying a wine. Maybe you are right when you say you would end up buying the wines you know only. But what if the prices are convenient and low?
What concerns me the most is what happens in case something goes wrong such as a corked wine and I have no idea about return policies and, more important, who is going to pay the shipment for returning the faulty wine to the internet shop?

I think any serious shop, even though it is run on the internet, should provide policies for returning faulty bottles. Maybe they do not allow their customer to do so. And after all, who is going to pay the return shipment's fee? I have never bought wine on the internet, however I prefer the physical contact and I like "touching" the bottles before buying them.
Cathy
joergwein
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08/06/2004 7:22:20 AM GMT
Quote  Posted: 10/21/2004 6:09:03 PM GMT Previous MessageTop of Page
I bought wines on the internet a couple of times and everything went well. The wines were perfect although I admit I was already familiar with those wines. Internet wine retailers usually have return policies and they are usually found in their home pages or somewhere in the site. Of course I would not buy a wine I do not know, in this regard I would prefer going to a regular wine shop and see it myself as well as touching the real stuff.
Jörg - A passion for Italian wine!

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